We understand the importance of protecting users’ privacy. Thus, this privacy policy has been prepared to allow you to understand how we collect, use, retain and protect your data and how we ensure the security and confidentiality of such information and data are maintained and preserved.
BY SUBMITTING YOUR DATA TO US AND/OR USING THIS WEBSITE, YOU UNDERSTAND THE TERMS OF THIS PRIVACY POLICY AND AGREE TO THE COLLECTION AND USE OF YOUR DATA BY US IN ACCORDANCE WITH THIS PRIVACY POLICY. You reserve the right: 1) not to provide to us your data; or 2) to withdraw your consent to the use, collection and/or retention of your data. Nevertheless, if you do not provide your data, we may not be able to process your data for the purposes outlined below.
WHO WE ARE
www.kreatifaroma.com is an on-line portal service that enables users to purchase any Kreatif Aroma products or merchandise. Our website, www.kreatifaroma.com is served by Kreatif Aroma Sdn Bhd.INFORMATION WE COLLECT
Personal data provided to us by you: We collect information about you, from which you may be identifiable, such as name, contact numbers, address, email address, credit/debit card information and any such information given to us in application forms for the use of our services or any other forms as may be provided by us from time to time. In the event that you are providing such personal information of minor, you hereby consent on behalf of the minor to the processing of the minor’s personal information in such manner as your personal information is similarly governed under this Privacy Policy. Your Personal information may be used and processed for purposes including but not limited to:- Where you are engaging with and using our services, Processing your registration for the use of our services; Providing our services to you as requested by you and as required by us; Responding to or answering any inquiries, comments or suggestions relating to our services; Allowing us to comply with our obligations imposed by law.INFORMATION OBTAINED BY US AUTOMATICALLY:
When you use or access our websites, download using our websites or provide information to us in connection with our websites, we may track your Internet Protocol (IP) address. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers that deliver the Web pages to you automatically identify your computer by its IP address. When you request a page from one of our sites, our servers log your IP address. By tracking your IP address, we may collect aggregate information about your activities online (such as the pages you access most frequently or the search terms you enter), and information volunteered by you (such as survey or registration information). Such information is for the purpose of system administration and to compile aggregate data about site traffic and site interaction and provide such data to advertisers about the volume of use on our sites, so that we can offer better site experiences and tools in the future. The overall objective is to improve the site to make your online visits more productive, up-to-date, informative and enjoyable. We also use your IP address to help diagnose problems with our server. Collectively, the above information or data shall be referred to as “Personal Data”.COLLECTION OF PERSONAL DATA
We may collect your Personal Data from you in any manner pursuant to any transactions or communications made with us, including but not limited to:- When you register for the use of our services When we provide our services to you When trusted third parties or affiliates provide their services or assist usRETAINING PERSONAL DATA
We will keep your Personal Data for as long as necessary for the fulfilment of the above purposes or to satisfy any requirements imposed by law. Thereafter, your Personal Data will be deleted or caused to be deleted from our database.SHARING OF INFORMATION WITH OTHERS
We do not sell, trade, or otherwise transfer your Personal Data to any third parties. This does not include trusted third parties or affiliates who assist us in: a) certain parts of our services including but not limited to processing financial transaction in relation to payments made by you online, sending and receiving communications; b) operating our website; c) conducting our business, so long as these parties agree to keep your Personal Data strictly confidential.COOKIES AND ITS RELEVANCE
Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Cookies are small files saved to the users’ computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html]. Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.THIRD PARTY OR EXTERNAL LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. If any part of the Web site links you to other Web sites, those external Web sites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time, as and when deemed necessary. The updated policy will be posted on the Website. You are bound by any changes to this Privacy Policy when you use our services upon such changes have been made available. Hence, it is our advice that this Privacy Policy be reviewed periodically for most recent changes to the terms of this Policy.ADDITIONAL NOTES
While we are committed to protect your Personal Data, we do not guarantee that any method of transmission of your Personal Data is absolutely secure and reliable. Additionally, 100% guarantee on the security of data transmission over the internet cannot be assured. There is always a possibility of unintentional or uncontrollable leak of information not within our control. We also will not be held responsible for events or damages arising from unauthorised access to your Personal Data. We rely on users to advise us of any experience or unusual events that may indicate a breach of security so that the necessary action and investigation can be initiated at the earliest possible. www.kreatifaroma.com enable users the option to remove their e-mail address from our database at any time or to discontinue receiving any communications or terminate the membership. To do so, please send an e-mail to the contact information below. This Privacy Policy constitutes the entire agreement between you and us with respect to the use and collection of your Personal Data. Except expressly provided herein, this Privacy Policy supersedes all other understandings, agreements, representations and warranties, both written and oral, on the same or similar subject matter.CONTACT US
Should you wish to access your Personal Data held by us (which may be subject to a payment of a prescribed fee); request to rectify the said data which is inaccurate or incomplete; or if you have any questions about this Privacy Policy, kindly contact us at info@fresco.com.my.